T&C’s

Payments

We have 2 options available for you to pay for your order.

  • Paypal – All  orders can be paid for using paypal. You will be directed to paypal at the completion of your order (Preferred Method)
  • Bank Transfer is available, account details will be provided on checkout, however international customers may incur additional charges. We advise overseas customers to pay via PayPal.
  • Most items are made to order. Your goods will be made, packed and sent when payment is received

Shipping

  • We use Australia Post for all shipping. All packages are shipped regular mail, but we do recommend registered post which will require you to sign for your parcel, and this may incur extra costs. We charge a flat rate of $5.00 for regular shipping within Australia, $10.00 for regular international mail.

Returns

If not completely satisfied with your purchase we will refund the cost of purchase less the shipping costs. You must contact us within 14 days of receiving order and goods must be returned in original packaging. For health issues we cannot issue refunds for earrings or body jewellery.

Terms & Conditions

All goods belong to Caz’s Creations until payment is received.

Payment must be made within 7 days of order being placed. Please contact us if there are any problems. If payment is not received your items will be placed back in stock.

Most items are made to order, so please allow some time for creating the item.  If there is a stock issue you will be contacted with details, and a refund may be issued.

All goods will be sent via regular mail, unless registered post is requested. Only registered post parcels can be tracked. All orders will be securely packaged so that it arrives to in the same condition it left us. If you wish to return your goods please refer to our shipping policy.

If you would like a custom order please contact us and we will try to come up with a piece that suits your needs. Once the final design has been agreed upon a 50% deposit will be required before work starts. Custom orders will take approximately 14 days to make and ship, the 14 days start the day the deposit is received.

Privacy Policy

Any personal information collected by our shopping cart will only be used to complete your order. We will not sell or share your details with a third party.

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